If you prefere to deal with an agent in your country, please check the agencies map below. 

To contact us here in Germany please use  fax-/ or e- mail- contact informations shown above. On weekdays we usally answer within 24 hours if you sent us a fax or e- mail. We deliver to new and also most customers outside Europe against advanced payment. That means that we, after we get your order, send you a proforma- invoice with all dates you need for transfering your payment to our account here in Germany.(Please note that the money transfer takes also some days from foreign country banks to our bank in Germany). As soon as your payment has arrived, we deliver the goods, usually from stock . Standard delivery methode is within Europe by parcelpost and overseas by Airmail- Parcelpost (both through the postoffice organisations). These shipment methods are usually reliable and also cheap, need however 3- 4 weeks to some overseas countries. Additional delays must be calculated by the custom office handling in your country. If you need the goods (replacement- / spare - parts) faster, we can also deliver by DHL courier service that needs app. 4- 8 days only. This kind of delivery is much more expensive however (please ask).
We can also use YOUR courier service (DHL, UPS, Fed-Ex, TNT...) account no. for delivery. In that case we charge no costs for shipment. For this courier shipment with your account no. please sent us your international valid courier service account no., the full destination shipment adress (NO post- box number shipments possible by courier services !), a contact persons name and phone number in your company we shall use for the shipment document.

Vertretungen / Agencies :

Venezuela, Columbia, Dominican Rep.: VICMON24 Trading Rep. Av.Romulo Callegos, CC CTO CCIAL Aloa Torre C, Nivel 7 of C-75 Urb. Horizonte- Caracas 1070 Venezuela;  
Phone:+582122372695
Fax: +582122370003  vicmon24@gmail.com